FAQs

Everything you need to know for a seamless stay

Your Stay at The Upham

Whether you are curious about our 150-year legacy or the modern amenities tucked within our redwood verandas, we have gathered the essential details to help you prepare for your visit.


Still have questions?

Contact us.  Our team is ready to assist you. 

  • What time is check-in and check-out?

    Check-in begins at 4:00 PM, and check-out is at 11:00 AM. If you arrive early, we are happy to store your luggage while you explore the nearby Theatre District or enjoy a coffee at Bistro Amasa.

  • Do you offer parking?

    Yes. We provide limited complimentary on-site parking complimented by additional street parking.   A rare luxury in the heart of downtown Santa Barbara.

  • Is the front desk available 24/7?

    Our dedicated team is available around the clock to assist with late arrivals, local recommendations, or any needs that may arise during your stay.

  • Is high-speed Wi-Fi available?

    Absolutely. While we celebrate our "Vintage" heritage, we provide complimentary high-speed Wi-Fi throughout the property and HDMI-compatible streaming in all rooms.

  • Do all rooms have fireplaces?

    Many of our Garden Cottages and select Suites feature cozy fireplaces. Please check the specific room details when booking or contact our concierge to ensure your sanctuary includes this feature.

  • Are your accommodations accessible?

    Yes. We offer ADA-compliant guest rooms, including our ADA Garden Cottage Fireplace King, featuring accessible paths, showers, and amenities to ensure comfort for all guests.

  • What are the hours for Bistro Amasa?

    As hours may vary seasonally, we recommend checking our Restaurant Page or calling the front desk for current service times and reservations.

  • Can I host a wedding or corporate retreat at The Upham?

    Yes. We are a premier venue for intimate weddings and executive conferences. Our facilities include full-service meeting rooms with modern tech and stunning outdoor garden spaces. Visit our Meetings & Events page for more details.

  • How far is the hotel from the beach?

    We are located approximately 1.5 miles from the coastline. It is a scenic 5-minute drive or a leisurely 20-minute stroll down the beautiful State Street Promenade.

  • Are you near public transportation?

    The Upham is centrally located near the MTD bus lines and just a short drive from the Santa Barbara Amtrak Station (1.2 miles) and Santa Barbara Airport (12 miles).